eCommerce Sales Engineer

Remote.Bulgaria
Remote.Poland
Белград
Варна
Варшава
Вроцлав
Клуж-Напока
Краков
Ларнака
Лодз
Люблин
Рига
София

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Position overview

We are seeking a highly skilled eCommerce Sales Engineer to join our digital commerce team, specialising in solutions such as Shopify, BigCommerce, and OroCommerce. As a critical bridge between technology and business, you will work closely with Sales and Delivery teams, build strong relationships with clients and technology partners, and play a key role in identifying, designing, and delivering solutions that drive B2B and B2C eCommerce success.

Responsibilities

Serve as a product expert and technical consultant for the rapidly growing Commerce Lab.
Demonstrate deep knowledge of the partners we work with, including Shopify, BigCommerce, OroCommerce, Contentful, etc., and be familiar with their capabilities, integrations, and competitive differentiation.
Collaborate with sales, product, and delivery teams to understand client business needs, design tailored eCommerce solutions, and present compelling technical demonstrations and proposals.
Lead or support discovery sessions, needs analysis, RFP/RFI responses, and solution workshops with enterprise-level clients.
Deliver dynamic technical presentations and product demos to both technical and non-technical audiences.
Provide pre-sales technical support and advise on architecture, integrations (ERP, CRM, PIM), customisations, and solution scalability.
Gather and communicate customer feedback to internal teams.
Prepare cost estimates, high-level solution documentation, and proposals for client review.
Coordinate with cross-functional teams (developers, solution architects, marketing analysts, project and delivery managers, etc.) to ensure project success from ideation to go-live and beyond.
Support migrations, upgrades, and performance assessments; propose necessary infrastructure changes or optimisations.
Stay current on eCommerce technology and industry trends to ensure best-in-class solutions for clients.
Attend industry events representing DataArt.

Requirements

B2B/B2C eCommerce experience as a Pre-Sales Engineer, Solutions Engineer, or Technical Consultant, with a strong track record in solution design and sales support for OroCommerce, Shopify, BigCommerce, or comparable platforms.
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
Hands-on experience designing and communicating modern eCommerce architecture (including cloud, MACH, modular, and composable platforms).
Client consultation and presentation skills — the ability to translate complex technology into business value for diverse audiences.
Experience with cloud platforms (Azure, AWS, GCP), REST/SOAP APIs, and integrations with PIM, ERP, and CRM systems.
Familiarity with sales processes, project management, RFP/RFI development, and high-level estimations and quote preparation.
Strong verbal and written English skills.

Nice to have

Relevant eCommerce certifications across the referenced partners.
OroCommerce or PHP skills.
Experience with B2B commerce features such as buyer roles, corporate accounts, complex pricing, and workflows.
Familiarity with Order Management Systems, multi-language/multi-site deployments, PIMs, iPaaS solutions, and eCommerce analytics.
Strong visualisation skills.

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