Senior Project Manager

Remote.AR
Remote.Colombia
Rosario
Монтевидео
Монтерей

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Client

Our client is a large enterprise airline in Latin America, operating complex digital and technology ecosystems that support critical business operations and customer-facing platforms.

Project overview

This role operates within an enterprise account under a staff augmentation engagement model, supporting long-running initiatives that require strong governance, stakeholder management, and delivery oversight.

The Senior Project Manager acts as a trusted partner for the client, ensuring clarity, predictability, and alignment across teams, while adapting delivery practices to the realities of staff-augmented environments.

Position overview

We are looking for a Senior Project Manager with strong experience in enterprise IT environments and a solid technical background that enables them to understand client needs, assess generic role requests, and guide the identification of appropriate technical profiles.

The role combines delivery governance, account-level administration, and people management, requiring close interaction with client stakeholders, internal delivery teams, HR, Finance, and Recruiting.

Responsibilities

Build and maintain strong relationships with client stakeholders at multiple levels.
Act as a key point of coordination between client needs and internal teams.
Support the definition and onboarding of delivery teams in collaboration with HR and recruiting teams.
Manage team-related topics including performance follow-up, feedback, and professional development.
Bring strong delivery governance capabilities, including planning, estimation, and tracking, activating them when required by the engagement context.
Ensure transparency and predictability across initiatives without imposing unnecessary process overhead.
Support risk identification and mitigation activities at account level.
Remove impediments that affect team performance or client satisfaction.
Provide clear and regular status reporting to client and internal stakeholders.
Manage account administrative activities, including:
Billing and invoicing coordination
Delivery and financial reporting
Candidate pipeline follow-up and staffing coordination
Enable effective communication and information flow across teams.
Drive continuous improvement to increase delivery quality and client satisfaction.

Requirements

7+ years of experience managing IT projects, or 5+ years as a Project Manager with a strong technical background.
Experience working in IT outsourcing or consulting companies with large enterprise clients.
Solid understanding of the software development lifecycle and modern delivery models.
Ability to understand technical contexts and evaluate client role requests, even when requirements are high-level or generic.
Proven experience leading planning, estimation, and tracking activities, with the ability to adapt their use to different delivery models (including staff augmentation).
Hands-on experience with Agile methodologies (Scrum, Kanban).
Strong leadership and people management skills (motivation, feedback, conflict resolution).
Experience with project tracking, reporting tools, and delivery metrics.
Strong client communication and expectation management skills.
Proactive, structured, and delivery-oriented mindset.
Native-level Spanish.
Good spoken English (spoken and written).

Nice to have

Enterprise stakeholder management.
Structured problem solving and analytical thinking.
Ability to operate in complex, matrixed environments.
Reliability, ownership, and attention to detail.

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