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Business Analyst with Experience in the Travel Industry

  • Remote.Bulgaria
  • Remote.Georgia
  • Remote.Kazakhstan
  • Remote.Poland
  • Алмати
  • Астана
  • Белград
  • Варна
  • Варшава
  • Вроцлав
  • Днепър
  • Ереван
  • Киев
  • Клуж-Напока
  • Краков
  • Ларнака
  • Лвов
  • Лодз
  • Люблин
  • Одеса
  • Рига
  • София
  • Тбилиси
  • Харков
Среден екип (10-20 души)

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Client

Our client is a global travel-tech company that provides various travel services.

Наемаме ви в компанията, не в проект

Position overview

We are in search of a highly experienced Business Analyst specializing in the travel domain. The ideal candidate will possess a deep understanding of Global Distribution Systems (GDS) and will excel in facilitating communication between diverse business stakeholders to drive project success.

Responsibilities

  • Conduct thorough analysis of travel industry trends and requirements to inform business strategies
  • Collaborate with stakeholders to gather, document, and clarify business requirements related to travel operations
  • Develop process maps and workflows to streamline travel management operations
  • Work with IT and development teams to translate business needs into functional specifications
  • Facilitate workshops and meetings to ensure alignment and clarity among stakeholders
  • Monitor project progress and provide regular updates to ensure adherence to timelines and deliverables

Requirements

  • 3+ years of experience as a Business Analyst, preferably in the travel or TMC (Travel Management Company) domain
  • Strong understanding of travel booking flows, including air, hotel, and car reservations
  • Hands-on experience with GDS platforms such as Sabre (Sabre Red, Sabre APIs, PNR workflows, etc.), Amadeus or Travelport

Nice to have

  • Knowledge of NDC (New Distribution Capability) and evolving GDS strategies
  • Understanding of invoice approval workflows, supplier reconciliation, and mid-office/back-office processes in travel
  • Familiarity with Compleat or other expense automation/invoice processing tools
  • Knowledge of the PNR lifecycle, including creation, modification, ticketing, queuing, and synchronization across mid- and back-office systems

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