Junior Salesforce Administrator

Belgrado
Breslavia
Cluj-Napoca
Cracovia
Dnipró
Járkov
Kyiv
Lárnaca
Leópolis
Lodz
Lublinie
Odesa
Remote.Bulgaria
Remote.Poland
Riga
Sofia
Varna
Varsovia

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Project overview

You will be involved in a large scale enterprise Salesforce implementation focused on improving customer relationship management processes and operational efficiency. The project supports continuous platform enhancements, user adoption, and data quality improvements across multiple business units.

Position overview

We are looking for a Junior Salesforce Administrator who will support the ongoing development and maintenance of a Salesforce environment within an enterprise project. You will work closely with experienced Salesforce specialists, gaining hands on experience while contributing to real business solutions.

Technology stack

Salesforce Lightning Experience, Salesforce CRM, Reports and Dashboards, Data Loader, Microsoft Excel, Agile tools, basic data management tools

Responsibilities

Support daily Salesforce administration tasks within the project environment
Maintain user accounts, profiles, and permission sets under senior guidance
Configure standard Salesforce features such as fields, page layouts, and picklists
Assist in building reports and dashboards to support business needs
Provide first level user support by logging and investigating issues
Escalate complex issues to senior team members when required
Assist with data imports, exports, and data quality activities
Participate in testing configurations and new features before release
Document system configurations, processes, and user guides
Collaborate with team members and stakeholders to support enhancements
Apply Salesforce best practices and contribute to continuous improvement activities

Requirements

Basic understanding of Salesforce platform functionality through coursework, training, certification, internship, or personal projects
Familiarity with Salesforce Lightning Experience
Understanding of CRM concepts and business processes
Ability to analyze issues and propose structured solutions
Strong communication skills in English, both written and spoken
Ability to work effectively in a collaborative team environment
Willingness to learn and develop Salesforce administration skills

Nice to have

Salesforce Administrator Certification ADM 201 or preparation towards certification
Experience with Microsoft Excel for data handling and analysis
Exposure to Agile methodologies and delivery practices
Basic understanding of data management and data quality principles