Program Manager
- Dallas
- Nowy Jork
- Orlando
Średni zespół (10-20 osób)
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Position overview
The estimated salary range is from 180,000 to 210,000 USD per year.
Working Hours: Core hours aligned with Eastern Time (ET) or Central Time (CT).
Responsibilities
- Oversee and coordinate related project workstreams, both internal and external to the program, to ensure they meet business outcomes.
- Organize various programs and activities to improve efficiency, provide overall program roadmaps, monitor executive KPIs, and develop program and project budgets.
- Identify all known work required to create a program roadmap that meets the client’s goals.
- Identify areas of risk and create mitigation plans to support program roadmap execution if risks occur.
- Review and walk through the methodology for creating a program roadmap with the Product Owner to align development with business needs and usability.
- Decrease the operational load on the account and delivery teams while improving governance and risk/dependency management.
- Increase the level of confidence and transparency in program delivery among external stakeholders.
- Communicate with clients across multiple areas to ensure all stakeholders are informed of progress, decisions, etc.
- Coordinate with leadership as well as peers across all areas of each project, providing a rollup to a program-level view.
- Provide consistent information relating to the accountability and collaboration of the combined teams.
- Ensure all releases and maintenance efforts are communicated and that roles and responsibilities are documented to avoid delays or work impacts across multiple environments.
- Ensure better people engagement by helping teams collaborate more effectively, removing obstacles, providing a unified vision, and addressing risks early.
- Work with Consultants, Product Management, Product Owners, and other stakeholders to help ensure alignment between strategy and execution.
- Work with teams on overall process improvements, health check monitoring, and reinforcing a collaborative culture.
- Help manage risks and dependencies, and escalate and track impediments.
- Foster collaboration on major initiatives that require coordinated efforts from multiple teams and help break down silos.
- Help teams solve problems that are outside their boundaries, such as insufficient capacity or a lack of specific skill sets within the team.
- Provide additional support to team members to ensure they remain engaged and motivated, serving as the first line of escalation.
- Empower teams and coach leaders and teams in adopting new processes and mindsets.
- Assist in tracking the execution of features and capabilities (metrics).
Requirements
- 5+ years of successful program management experience.
- Experience managing all stages of the program life cycle.
- Experience working with teams of 30+ people.
- Understanding of Agile development processes.
- Effective communication and problem-solving skills.
- Ability to advise, negotiate, and proactively engage with clients.
- Experience with scaling Agile development frameworks (SAFe, SoS, LeSS).
- Change management experience is a plus.
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