Technical Consultant / Integrations Engineer

Monterrey
Montevideo
Remote.AR
Remote.Brazil
Remote.Colombia
Rosario

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Project overview

The project focuses on delivering and optimizing a SaaS based learning platform used by enterprise customers to drive training, collaboration, and knowledge sharing. You will support solution design, integrations, and platform adoption to maximize business value.

Team

You will work in a cross functional team alongside Customer Success, Sales, Product, and Engineering teams. The collaboration is client focused, with shared responsibility for delivering high quality solutions and supporting ongoing customer success.

Position overview

We are looking for a Technical Consultant / Integrations Engineer who will act as a trusted advisor to customers, helping them design, integrate, and optimize solutions on a learning platform. You will work across multiple projects, providing technical guidance, ensuring successful implementations, and improving overall platform usage.

Technology stack

APIs, SSO, REST integrations, SaaS platforms, data exchange via flat files

Responsibilities

Manage a portfolio of enterprise customers and multiple concurrent projects
Advise customers on complex use cases and solution architecture
Lead integrations with SSO, APIs, flat files, and third party systems
Conduct solution audits and provide recommendations to improve adoption and outcomes
Collaborate with Customer Success, Sales, and Product teams to deliver tailored solutions
Troubleshoot technical issues and support platform optimization initiatives
Deliver professional services engagements and contribute to internal best practices

Requirements

3+ years of experience in consulting, technical account management, or customer facing technical support
Experience implementing SaaS platforms, preferably in HRTech, LMS, or enterprise software
Strong understanding of APIs, SSO, system integrations, and troubleshooting processes
Experience managing projects and working with multiple stakeholders
Strong analytical and structured approach to problem solving
Ability to communicate effectively with both technical and non technical audiences

Nice to have

Experience working with enterprise customers in learning or HR technology domains
Familiarity with platform adoption strategies and optimization approaches