Senior Business Analyst
- Lárnaca
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Position overview
Technology stack
Responsibilities
- Gather, analyze, and document business, functional, and non-functional requirements.
- Use AI tools to accelerate requirements analysis, documentation, meeting summaries, backlog preparation, process analysis, and research.
- Facilitate workshops, interviews, backlog refinement, and requirement clarification sessions with business and technical stakeholders.
- Translate business needs into clear user stories, acceptance criteria, process flows, use cases, and specification documents.
- Analyze banking processes, identify gaps, dependencies, risks, business rules, and improvement opportunities.
- Support solution design by clarifying data flows, integrations, system behavior, and operational scenarios.
- Maintain and prioritize product backlog together with product owners and delivery teams.
- Support UAT planning, test scenario preparation, defect clarification, and business validation.
- Ensure requirements are aligned with banking regulations, audit expectations, security standards, and internal governance.
- Apply AI responsibly, respecting confidentiality, data privacy, compliance, and internal banking policies.
Requirements
- 6+ years of experience as a Business Analyst, System Analyst, Product Analyst, or similar role.
- Strong experience with requirement collection, documentation, stakeholder management, and process analysis.
- Hands-on experience writing user stories, acceptance criteria, BRDs, FRDs, process flows, use cases, and data mapping documents.
- Good understanding of software delivery lifecycle, Agile/Scrum, and enterprise IT delivery.
- Ability to communicate effectively with both business and technical stakeholders.
- Strong analytical thinking, structured documentation, facilitation, and problem-solving skills.
- Experience with tools such as Azure DevOps, Jira, Confluence, Visio, Miro, SharePoint, Excel, and PowerPoint.
- Practical experience using AI tools such as Microsoft Copilot, ChatGPT Enterprise, Azure OpenAI, or similar for business analysis tasks.
- Understanding of AI limitations, prompt quality, human review, confidentiality, and responsible AI usage in regulated environments.
- Upper-intermediate or advanced English.
Nice to have
- Experience in banking, fintech, payments, lending, risk, compliance, or financial services
- Experience working with large corporate clients or regulated enterprise environments.
- Experience with regulatory, audit, KYC/AML, risk, or digital transformation projects.
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