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Senior Automation Business Analyst with Process Mining, Automation Hub

  • Bengaluru
Medium team (10-20 people)

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Project overview

The project focuses on building a structured automation pipeline that connects business operations, process mining insights, and automation delivery. You will help establish governance, visibility, and value tracking for automation initiatives across multiple functions.

Team

You will work within a cross functional automation and operational excellence team that includes business analysts, process mining specialists, automation engineers, and transformation leaders. The team collaborates closely with operations, customer service, and technology stakeholders using transparent governance and shared documentation standards.

Position overview

We are looking for a Senior Automation Business Analyst who will support enterprise automation and transformation initiatives by discovering, analyzing, and documenting business processes and identifying high value automation opportunities across operations.

Technology stack

Process mining platforms, workflow automation tools, automation portfolio management tools, enterprise SaaS systems, data platforms, Microsoft Office Suite, collaboration and documentation tools

Responsibilities

  • Discover and assess end to end business processes across operational domains
  • Analyze current state workflows and define target state process designs aligned with automation goals
  • Document workflows, process flows, business rules, and dependencies using agreed standards
  • Identify and evaluate automation opportunities using value baselining and benefit analysis
  • Support intake assessment, routing, and governance of automation demand
  • Maintain automation inventory and portfolio visibility with clear ownership and status tracking
  • Collaborate with operations, COO level stakeholders, and technology teams to align priorities
  • Contribute to automation governance frameworks and operating model definition
  • Track value realization and support ongoing measurement of automation benefits
  • Enable cross functional collaboration and informed decision making through clear analysis and documentation

Requirements

  • Experience in process discovery, process analysis, and workflow documentation
  • Hands on exposure to process mining concepts and tools
  • Experience identifying automation opportunities and supporting automation intake and governance
  • Ability to document current state and target state processes, business rules, and dependencies
  • Experience with automation portfolio or pipeline management practices
  • Understanding of operational excellence and process improvement methodologies
  • Strong analytical thinking and structured problem solving skills
  • Experience working with enterprise systems and SaaS platforms
  • Ability to collaborate effectively with business and technology stakeholders
  • Proficiency with Microsoft Office tools for analysis and documentation
  • Strong time management and attention to detail in a multi stakeholder environment

Nice to have

  • Exposure to AI and intelligent automation initiatives
  • Experience in customer service or travel related operational domains
  • Awareness of Lean or Six Sigma practices
  • Familiarity with Agile or Scrum ways of working
  • Understanding of global operating models
  • CBAP or PMI PBA certification awareness
  • Experience supporting large scale transformation programs

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We offer

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Vacation

As per the laws of your country. We do ask you to take a proper rest

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Health insurance

We help you to take out an insurance policy for you and your loved ones

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Sick pay

10 days without a doctor's note, afterwards - as per the laws of your country

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Time off for state holidays

According to the official calendar, regardless of the client’s schedule

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Pleasant environment

Two large corporate parties and many small get-togethers for colleagues

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Comfort service

Solving technical and everyday problems at work

The benefits package may vary depending on the region and the type of contract
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