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Senior Technical Program Manager / Engineering Manager, Medical Appointment Scheduling Service

  • Monterrey
  • Montevideo
  • Remote.AR
  • Remote.Brazil
  • Remote.Colombia
  • Rosario
Small team (1-10 people)

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Client

Our client is a leading US-based healthcare platform focused on connecting patients with healthcare providers through innovative digital solutions.

Join a great company, not merely an individual project

Project overview

The team operates as a product engineering partner within the client’s ecosystem, focusing on API development and delivering insurance data capabilities that support seamless healthcare experiences.

Fully remote role with collaboration aligned to Eastern Time business hours.

Team

You’ll join the Infrastructure organization and collaborate closely with Platform Engineering, Reliability Engineering, QA, and Security teams. The environment is highly cross-functional, with a strong async-first culture and regular collaboration during Eastern Time business hours. The role involves partnering with both infrastructure and product engineering teams across the organization.

Technology stack

Jira, Confluence
DORA metrics frameworks, service readiness scorecards, RAID logs
AI-powered engineering tools such as Claude, GitHub Copilot, and ChatGPT
Agile delivery methodologies (Scrum, Kanban)
Microservices-based environments

Responsibilities

  • Lead the Engineering Scorecard program end-to-end, driving adoption across infrastructure domains to improve service health, deployment reliability, code quality, observability, and tooling consistency
  • Translate AI Enablement initiatives into actionable delivery plans with clear milestones, ownership, and dependency tracking
  • Facilitate program cadences, including standups, status updates, RAID management, and stakeholder communications, tailored to different audiences
  • Proactively identify risks, dependencies, and blockers, recommending mitigation strategies and escalating critical decisions when needed
  • Partner with engineering leaders to strengthen accountability and support prioritization of remediation initiatives
  • Coordinate delivery across multiple teams with varying priorities and planning timelines

Requirements

  • 7+ years of experience in Technical Program Management within software engineering organizations
  • 3+ years of experience working with infrastructure, platform engineering, or DevOps-focused teams
  • Proven experience delivering large-scale cross-functional technical programs across multiple engineering teams
  • Practical experience with engineering health metrics, scorecards, or maturity frameworks such as DORA metrics or service readiness models
  • Strong understanding of Agile methodologies with the flexibility to adapt processes to team and business needs
  • Excellent communication and stakeholder management skills, including experience working with senior leadership and executive audiences
  • Hands-on experience using AI-assisted development tools such as Claude, GitHub Copilot, ChatGPT, or similar solutions in day-to-day workflows

Nice to have

  • Experience in healthcare technology or other highly regulated industries
  • Background supporting AI/ML platform initiatives or developer experience programs
  • Experience working in large-scale microservices environments with multiple distributed services
  • Advanced proficiency with Jira and Confluence

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We offer

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Vacation

As per the laws of your country. We do ask you to take a proper rest

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Health insurance

We help you to take out an insurance policy for you and your loved ones

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Sick pay

10 days without a doctor's note, afterwards - as per the laws of your country

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Time off for state holidays

According to the official calendar, regardless of the client’s schedule

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Pleasant environment

Two large corporate parties and many small get-togethers for colleagues

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Comfort service

Solving technical and everyday problems at work

The benefits package may vary depending on the region and the type of contract

FAQ for Candidates

Work on global projects, grow your career in a supportive, flexible, and innovative tech environment. We help cover the cost of IT certifications and provide access to top-tier courses and learning platforms. View current openings and take the next step with us.

DataArt is a global software engineering company that helps businesses build powerful data, analytics, and AI solutions. We work with clients across a range of industries — including Finance, Healthcare & Life Sciences, Consumer Goods & Retail, Travel, Media & Entertainment, Mobility, and Manufacturing.

Learn more about what we do here.

DataArt supports flexible work formats to help you find the balance that works best for you. You can choose to work from the office, go hybrid, or stay fully remote—each option comes with equal opportunities for growth. We’ll help set you up with secure access and the equipment you need. With 46 remote and onsite official locations, you can join us from almost anywhere in the world.

Learn more about how we work here.

At DataArt, we put people first—fostering a culture built on trust, flexibility, and professional growth. We believe in open communication, mutual respect, and the freedom to choose how and where you work. Diversity, equity, and inclusion are core to our values, and we actively support a workplace where everyone can thrive. From mental health support to global sustainability efforts, we aim to create a healthy, empowering environment for all.

Read more about our culture and values.

There's no one-size-fits-all career path at DataArt—your growth is yours to shape. Whether you want to deepen your technical skills, move into management or sales, or even switch professions entirely, you'll have the support to do it. With exam fees fully covered, you can also earn professional certifications, like AWS, Azure, or Google Cloud. With tools like the Professional Development Map, the Talent Lab, and access to expert mentoring, we help you build your desired career.

Learn how we support both newcomers starting their careers and experienced professionals looking to grow further.

DataArt offers competitive compensation along with a range of thoughtful benefits that support your well-being, growth, and daily comfort. You’ll get flexible vacation and sick leave, mental health programs, and access to a corporate laptop or BYOD option. We also offer bonuses for referrals, parental leave, and smooth exit and return-to-work options.

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At DataArt, we focus on creating an environment where people want to stay and grow. With 95% of employees recommending us to a friend on Glassdoor and a 100% CEO approval rating, we’re proud of the trust we’ve built. From mentoring programs and professional development services to support and conflict resolution programs, we invest in our colleagues' growth and wellbeing—because when people feel valued, they stick around.

Learn more about our company >here.

Our interview process is designed to be thorough, transparent, and supportive. It starts with a CV review, followed by an HR interview to discuss your background and goals. You'll then go through communication and technical assessments, where we evaluate your English skills and knowledge of relevant technologies. If all goes well, you’ll meet someone from the project team to learn more about the work, and we’ll guide you every step of the way—including helping you prep for any client interviews.

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DataArt looks for candidates with strong technical skills, analytical thinking, and a commitment to continuous learning. We value experience in relevant technologies and industries, adaptability, and excellent communication skills. If you’re a junior or just starting out, don’t worry—our mentorship programs and training will support your growth from day one. The most important thing is your willingness to learn and develop professionally in our collaborative, people-first environment.

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At DataArt, continuous learning is part of our culture. You’ll have access to expert mentors, leadership guidance, and thousands of courses from top platforms like Udemy and LinkedIn Learning. You can shape your own path—whether it’s growing within your role or switching to a new one.

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