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Client Support Specialist / Integrations Manager

  • Cluj-Napoca
  • Krakow
  • Larnaca
  • Lodz
  • Lublin
  • Remote.Bulgaria
  • Remote.Poland
  • Riga
  • Sofia
  • Varna
  • Warsaw
  • Wroclaw
Hot vacancyMedium team (10-20 people)

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Client

Our client is a prominent provider of SaaS based educational platforms specializing in enterprise level learning management solutions, focused on delivering scalable digital education infrastructure that helps large scale organizations optimize their internal training and development ecosystems.

Join a great company, not merely an individual project

Project overview

The project involves high level technical consultancy and solution architecture for strategic enterprise accounts. The goal is to bridge the gap between business requirements and technical platform capabilities, ensuring clients achieve maximum ROI through seamless system integration and platform optimization.

Position overview

The Client Support Specialist or Integrations Manager acts as a trusted advisor and technical solution expert for a dedicated portfolio of enterprise customers. This role is responsible for the end to end technical health of client accounts, focusing on platform configuration, integration setup, and long term adoption. This is a highly autonomous, client facing position that requires a unique blend of technical literacy and professional communication.

Responsibilities

  • Manage a portfolio of strategic enterprise clients, acting as the primary technical point of contact for platform optimization.
  • Lead integration configurations via the UI using no code tools and perform comprehensive platform audits.
  • Configure connectors and support technical implementations to align with client business needs.
  • Execute technical initiatives including bulk API operations, data imports, and complex platform setup enhancements.
  • Collaborate with Sales, Product, and Customer Success teams to translate business requirements into scalable technical solutions.
  • Manage multiple parallel projects and technical workstreams independently.

Requirements

  • Technical literacy with a solid understanding of APIs, system integrations, and technical environments.
  • Project management experience with the ability to organize and manage multiple projects simultaneously with high attention to detail.
  • Exceptional stakeholder management and communication skills, with the ability to explain technical concepts to non technical audiences.
  • Strong data handling and troubleshooting skills, particularly with Excel and bulk data operations.
  • Ability to operate independently in a dynamic, fast paced environment.
  • Professional working proficiency in English for written communication and collaboration with international stakeholders.

Nice to have

  • Previous experience in a SaaS technical support or implementation role.
  • Background in the EdTech or HRTech industry.
  • Familiarity with enterprise level workflow automation.

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We offer

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Vacation

As per the laws of your country. We do ask you to take a proper rest

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Health insurance

We help you to take out an insurance policy for you and your loved ones

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Sick pay

10 days without a doctor's note, afterwards - as per the laws of your country

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Time off for state holidays

According to the official calendar, regardless of the client’s schedule

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Pleasant environment

Two large corporate parties and many small get-togethers for colleagues

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Comfort service

Solving technical and everyday problems at work

The benefits package may vary depending on the region and the type of contract
Most wanted
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FAQ for Candidates

Work on global projects, grow your career in a supportive, flexible, and innovative tech environment. We help cover the cost of IT certifications and provide access to top-tier courses and learning platforms. View current openings and take the next step with us.

DataArt is a global software engineering company that helps businesses build powerful data, analytics, and AI solutions. We work with clients across a range of industries — including Finance, Healthcare & Life Sciences, Consumer Goods & Retail, Travel, Media & Entertainment, Mobility, and Manufacturing.

Learn more about what we do here.

DataArt supports flexible work formats to help you find the balance that works best for you. You can choose to work from the office, go hybrid, or stay fully remote—each option comes with equal opportunities for growth. We’ll help set you up with secure access and the equipment you need. With 46 remote and onsite official locations, you can join us from almost anywhere in the world.

Learn more about how we work here.

At DataArt, we put people first—fostering a culture built on trust, flexibility, and professional growth. We believe in open communication, mutual respect, and the freedom to choose how and where you work. Diversity, equity, and inclusion are core to our values, and we actively support a workplace where everyone can thrive. From mental health support to global sustainability efforts, we aim to create a healthy, empowering environment for all.

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There's no one-size-fits-all career path at DataArt—your growth is yours to shape. Whether you want to deepen your technical skills, move into management or sales, or even switch professions entirely, you'll have the support to do it. With exam fees fully covered, you can also earn professional certifications, like AWS, Azure, or Google Cloud. With tools like the Professional Development Map, the Talent Lab, and access to expert mentoring, we help you build your desired career.

Learn how we support both newcomers starting their careers and experienced professionals looking to grow further.

DataArt offers competitive compensation along with a range of thoughtful benefits that support your well-being, growth, and daily comfort. You’ll get flexible vacation and sick leave, mental health programs, and access to a corporate laptop or BYOD option. We also offer bonuses for referrals, parental leave, and smooth exit and return-to-work options.

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At DataArt, we focus on creating an environment where people want to stay and grow. With 95% of employees recommending us to a friend on Glassdoor and a 100% CEO approval rating, we’re proud of the trust we’ve built. From mentoring programs and professional development services to support and conflict resolution programs, we invest in our colleagues' growth and wellbeing—because when people feel valued, they stick around.

Learn more about our company >here.

Our interview process is designed to be thorough, transparent, and supportive. It starts with a CV review, followed by an HR interview to discuss your background and goals. You'll then go through communication and technical assessments, where we evaluate your English skills and knowledge of relevant technologies. If all goes well, you’ll meet someone from the project team to learn more about the work, and we’ll guide you every step of the way—including helping you prep for any client interviews.

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DataArt looks for candidates with strong technical skills, analytical thinking, and a commitment to continuous learning. We value experience in relevant technologies and industries, adaptability, and excellent communication skills. If you’re a junior or just starting out, don’t worry—our mentorship programs and training will support your growth from day one. The most important thing is your willingness to learn and develop professionally in our collaborative, people-first environment.

Read more about development in DataArt.

At DataArt, continuous learning is part of our culture. You’ll have access to expert mentors, leadership guidance, and thousands of courses from top platforms like Udemy and LinkedIn Learning. You can shape your own path—whether it’s growing within your role or switching to a new one.

Explore how we support your growth.